Returns Policy

A statutory 14-day return policy is in place, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You will be responsible for postage costs and ensuring the item reaches us in the same condition received.

To start a return, you can contact us at Please note that returns will need to be sent to the following address: 8 Prestwick Road, Bedford, MK40 4FH.

You can always contact us via the website if you have any other question. 

Damaged or Faulty Goods

If you have received a faulty or damaged item you must inform us within 30 days of receiving the order. We will then offer a suitable resolution at no cost to yourself. We do reserve the right to refuse complaints, or levy suitable charges for issues raised after this period.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If you wish to cancel an order made you must inform us before the item is shipped. Please get in touch by emailing with your order number to get the item cancelled.

If the item has been shipped, please start a return as outlined above to begin the return and refund process.